Faq

Home > Faq

  • Is the small quantity order at the same price with the bulk order?

    No,it is not. Actually, our offer is based on the quantity of the order. The quotation of the bulk order will be much cheaper than the small order.

  • Can you supply free sample?

    Sorry, we don’t supply free sample. But we can deduct customers’ sample order charge from their bulk order in the future.

  • What is the dimensional tolerance of the customized tools?

    First, we will ask our customers to confirm the drawing of the tool, then we manufacture the tools exactly same according to the drawing. Normally, our tool’s precision is ±1μm.

  • How do you guarantee the quality of the cutting tools?

    We use highest quality level carbide and PCD/PCBN raw materials. The fine grinding process of the edge part of all cutting tools totally finish on the 5 axis machine to ensure the tolerance of its flute within ±1μm, and we inspect every cutting tool before it be deliveryed.

  • If my tool is not sharp, can you resharpen it?

    Yes,of course! We offer resharpening service.

  • Do you offer OEM services?

    Yes,we offer both OEM and ODM services.

  • Do you offer laser marking service?

    Yes, of course. We laser marking our logo on every tool usually if customer don’t have specific requirement. But we can also mark customers’ logo, company name, tools data etc. according to the customers’ requirement.

  • What is your packaging of the cutting tools, can I use my own packaging?

    We have our own packaging for all types of the cutting tools. We can also use custom designed packaging, but there is a MOQ requirement, we can discuss MOQ when customers place order.

« 1 2 »